Repair &
buyback FAQs.

Many common repairs, including iPhone screen and battery replacements, are completed the same day—often in 30–60 minutes when the part is in stock. Timing depends on the device and repair.

We work on iPhones, Samsung and other Android phones, iPads and tablets, MacBooks and laptops, Apple Watches, and many gaming systems. Contact us if you have another device.

We offer water-damage diagnostics and treatment. Results depend on the extent of the damage, and recovery cannot be guaranteed.

No. Walk-ins are welcome during business hours; appointments are optional.

We inspect its condition and test key functions, then explain the recommended repair and price before work begins.

Most diagnostics are free when paired with a repair. Advanced board-level evaluations may have a fee, which we’ll explain beforehand.

We’ll review the results with you and discuss next steps. If a replacement part does not resolve the issue, we generally won’t charge for that unsuccessful repair attempt; special cases will be explained before work starts.

Price depends on the model and repair. We provide a quote before starting.

Due to our high quality parts and work, we do not price match.

Some repairs and special-order parts require a non-refundable deposit to secure the parts. We’ll confirm any deposit before ordering.

Yes. We work with schools, small businesses, and organizations that need recurring device repair or maintenance. Contact us to discuss volume pricing.

We use premium-grade parts selected for the device and repair, and eligible repairs include a limited parts and labor warranty.

Using an independent repair shop or third-party part does not, by itself, void a manufacturer’s warranty. A manufacturer may deny coverage for damage caused by a repair or part. Check your warranty terms or ask the manufacturer about your specific coverage.

Eligible warranty coverage applies to defects in parts, installation issues, and related malfunctions. Damage from drops, liquid, cracked screens, or bent frames is not covered. Ask us for the warranty terms for your repair.

Eligible screen repairs are covered for 1 year against accidental damage that breaks the screen. For the first 90 days there is a $99 deductible, if the screen is damaged after the first 90 days there is no deductible for the repair.

Often, yes. We’ll inspect the device and explain available options; the existing part may affect the repair or result.

We buy eligible iPhones, Samsung and Google phones, iPads, MacBooks, laptops, Apple Watches, gaming consoles, and other electronics. Send us a few photos if you are unsure whether we can make an offer.

Send the model, storage size, carrier (if applicable), clear photos, and notes about damage or condition. We’ll review the details and respond with an offer.

We offer same-day cash or electronic payment, subject to the device and transaction requirements.

Possibly. Eligibility and value depend on the type and status of the lock. Contact us with the model and details before visiting.

Bring the device and a valid ID. A charger, box, or accessories are optional and may affect the offer.

We’re at 2650 W Lawrence St, Appleton, WI 54914, serving the Fox Valley area.

Call or text (920) 944-8265, email repairs@mobiletechrepairllc.com, message us on Facebook, or stop by during business hours. See contact details and hours.

Contact us first and we’ll confirm whether your device and repair are a good fit, then explain the mailing steps.

Try a known-good cable and charger, restart the phone, and check the port for visible debris. Avoid putting metal tools into the port. If it still won’t charge, bring it in for diagnosis.

Yes. A worn battery, low storage, software issue, or background process can slow a phone down. We can help identify the cause and explain repair options.

We can diagnose it. Whether it can be repaired depends on the device and the extent of any board or liquid damage.